Page 1 of 7 SightMax Configuration for MaxCS 7.0 Update 1 Application Notes: SightMax Configuration For MAXCS Release 7.0 Update 1 April 20,
Page 2 of 7 SightMax Configuration for MaxCS 7.0 Update 1 Contents System Requirements ...
Page 3 of 7 SightMax Configuration for MaxCS 7.0 Update 1 SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax
Page 4 of 7 SightMax Configuration for MaxCS 7.0 Update 1 While MAXCS agents have two different states (Ready and Not Ready), SightMax operator
Page 5 of 7 SightMax Configuration for MaxCS 7.0 Update 1 c. Switch to the Monitor List tab and add all agents that will be using SightMax Inte
Page 6 of 7 SightMax Configuration for MaxCS 7.0 Update 1 6 On the MaxCS tab, enter the following information: • The MaxCS Server address •
Page 7 of 7 SightMax Configuration for MaxCS 7.0 Update 1 In the future, if you need to unbind an agent and operator, select the pair and click
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