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manuais Altigen MAXCS 7.5 MaxAgent

Manuais de instruções e guias do utilizador para Software Altigen MAXCS 7.5 MaxAgent.
Disponibilizamos 1 manuais Altigen MAXCS 7.5 MaxAgent em pdf para descarga gratuita: Manual do Utilizador


Altigen MAXCS 7.5 MaxAgent Manual do Utilizador (95 páginas)


Marca: Altigen | Categoria: Software | Tamanho: 1.20 MB |

 

Índice

MaxAgent™

1

WARNING!

2

TRADEMARKS

2

Contents

3

CHAPTER 4

4

CHAPTER 5

5

CHAPTER 6

5

About MaxAgent

7

Installation

9

Uninstalling MaxAgent

10

Automatic Upgrade

10

Downgrade Procedure

10

MaxAgent Manual 5

11

6 MaxAgent Manual

12

Getting Started

13

Check this

14

Logging In Remotely

15

Version Mismatch Dialog Box

15

When Connection Is Broken

16

Overview of the Main Window

16

Status Bar

17

Toolbar Buttons

18

Call Information Panel

19

Tabbed Pages

20

Activity Greetings

22

• PTO (personal time off)

23

Log Out or Change Workgroups

24

Shrinking MaxAgent

24

Customizing the Display

26

24 MaxAgent Manual

30

Using MaxAgent

31

Dialing Out

32

Dialing Speed Dial Numbers

34

Redialing

35

Placing Calls on Hold

36

Using Call Waiting

36

Transferring Calls

37

Transferring to Voice Mail

38

Making Conference Calls

39

Station Conferencing

40

Canceling Conference Calls

41

MeetMe Conference

42

Using the Calendar Button

43

Creating a Meeting

44

One Time Only Meeting

46

Weekly Meeting

46

Monthly Meeting

47

• Mute other participants

49

• Make someone else the host

49

Recording Calls

50

Using Account Codes

51

Checking Voice Mail

52

Dealing with Voice Mail

53

Deleting Messages

54

Returning a Call

55

Attaching a Note

55

Forwarding Voice Mail

55

Workgroups

56

Reading the Monitor List

57

Viewing the Call History

58

Adding Contacts to MaxAgent

59

Checking Workgroup Status

59

Viewing Queues

61

Applications

62

Client Auto-Answer

63

58 MaxAgent Manual

64

Configuring MaxAgent

65

Max Smart Tag

67

Select-n-Dial

68

Enable Auto Dial

69

Release Link Tie (IP Trunk)

69

Disable Auto Format

69

Call Handling

70

Do Not Disturb

71

Call Waiting Options

71

One Number Access (ONA)

72

Using a Password

74

Message Notification

75

Call Alert Options

78

Voice Mail Play Options

79

CRM Integration

80

Tab Layout

81

Theme Selection

82

Server Time

82

MaxAgent Manual 79

85

80 MaxAgent Manual

86

Using MaxCall

87

Using a Phrase

88

Recording a Phrase

89

Reviewing a Phrase

89

84 MaxAgent Manual

90

Errors and Troubleshooting

91

Location

92




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