Altigen MAXCS 7.5 MaxCommunicator Manual do Utilizador descarregar pdf (Página 11)

MaxCommunicator Manual 5

Installation

Downgrade Procedure

1. Go to Control Panel > Add/Remove Programs and remove

MaxCommunicator 7.5 and ALL OTHER 7.5 client applications

(such as MaxAgent, MaxOutlook, MaxSupervisor, AltiConsole

and CDR Search).

2. Reboot your system.

3. Install the earlier software.

1 2 ... 6 7 8 9 10 11 12 13 14 15 16 ... 88 89

MaxCommunicator™ 1
WARNING! 2
TRADEMARKS 2
Contents 3
CHAPTER 4 4
CHAPTER 5 5
CHAPTER 6 5
About MaxCommunicator 7
2 MaxCommunicator Manual 8
Installation 9
Uninstalling MaxCommunicator 10
Automatic Upgrade 10
Downgrade Procedure 11
6 MaxCommunicator Manual 12
Getting Started 13
Version Mismatch Dialog Box 14
Logging In Remotely 14
When Connection Is Broken 15
Overview of the Main Window 16
Click a Number to Make a Call 17
Status Bar 17
Toolbar Buttons 17
Call Information Panel 18
Tabbed Pages 19
Greetings 21
Shrinking MaxCommunicator 22
Customizing the Display 24
22 MaxCommunicator Manual 28
Handling Calls 29
Dialing Out 30
Dialing Speed Dial Numbers 31
Placing Calls on Hold 33
Using Call Waiting 33
Transferring Calls 34
Transferring to Voice Mail 35
Conference Calls 36
MeetMe Conference 38
Creating a Meeting 40
One Time Only Meeting 42
Weekly Meeting 43
Monthly Meeting 44
• Make someone else the host 46
Recording Calls 47
Using Account Codes 48
Using Voice Mail 49
Dealing with Voice Mail 50
Deleting Messages 51
Returning a Call 51
Attaching a Note 51
Forwarding Voice Mail 52
Reading the Monitor List 53
Viewing the Call History 54
Using the Contacts Tab 55
Device Auto-Answer 56
Client Auto-Answer 57
52 MaxCommunicator Manual 58
Configuring MaxCommunicator 59
• Enable Smart Tag 60
Smart Tags 61
Explorer 61
Select-n-Dial 62
Call Handling 63
Forwarding All Calls 64
Do Not Disturb 64
Call Waiting Options 65
One Number Access (ONA) 66
Configuration 67
Message Notification 69
Call Alert Options 72
Voice Mail Play Options 73
CRM Integration 74
Tab Layout 75
Theme Selection 76
74 MaxCommunicator Manual 80
Using MaxCall 81
The MaxCall Tab 82
Using a Phrase 82
Recording a Phrase 83
Reviewing a Phrase 83
78 MaxCommunicator Manual 84
Errors and Troubleshooting 85
Location 86

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