Altigen MAXCS 7.0 Update 1 MaxSupervisor Manual do Utilizador descarregar pdf (Página 40)

36 MaxSupervisor Manual

If an agent belongs to a workgroup that you’re not monitoring in

the current session, that workgroup is not shown here.

You can expand the information for multiple agents.

Within the expanded login/logout display you can right-click a row

to log the agent in to or out of that one workgroup or all the

agent’s workgroups. See the next figure.

1 2 ... 35 36 37 38 39 40 41 42

Sem comentários

Altigen MAXCS 7.0 Update 1 MaxSupervisor Manual do Utilizador Página 40