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manuais Altigen ACC 6.7

Manuais de instruções e guias do utilizador para Servidores Altigen ACC 6.7.
Disponibilizamos 5 manuais Altigen ACC 6.7 em pdf para descarga gratuita: Guia do Utilizador, Manual do Utilizador


Altigen ACC 6.7 Guia do Utilizador (32 páginas)


Marca: Altigen | Categoria: Servidores | Tamanho: 2.15 MB |

 

Índice

MaxMobile

1

Communicator™

1

User Guide

1

WARNING!

2

TRADEMARKS

2

Contents

3

Overview and Installation

5

Requirements

6

Installing MaxMobile

6

Configuring Login Settings

7

Logging In

8

When Connection Is Lost

9

Logging Out

9

Using MaxMobile Communicator

11

Voice Mail Destination

13

Voice Mail Notification

13

Turning on the Speaker

14

Calling Restriction

14

If You Can’t Log In Again

14

Call View

15

Using the Directory

16

Searching the Directory

17

Calling from the Directory

17

Answering a Call

18

Transferring a Call

19

Conferencing a Call

20

Handling Voice Mail

21

Favorites View

22

Using the Call Log

23

Extension Settings

24

Using MaxMobile

25

Communicator

25

Errors and Troubleshooting

28

on your com

29

Altigen ACC 6.7 Manual do Utilizador (131 páginas)


Marca: Altigen | Categoria: Servidores | Tamanho: 2.37 MB |

 

Índice

Subscription

16

Präsentation

16

Konsumenten

19

Produzenten lokal

19

Anforderungen an Awareness

22

Nachrichten

23

Realzeit-Spektrum

26

Konsument

28

Produzent

28

Notifier

30

Produktkatalog

40

Autonomes System

40

Anwender 1

42

Anwender 2

42

Master-Index

44

Projektbaum

44

Strukturen der

45

Strukturen des

45

Notifikationssystem

45

Abbildung

45

Organigramm

49

Ereigniskanal

53

1: optain_push_consumer ( )

54

1.1) putParameter A

57

Verknüpfung mit ODER

62

Verknüpfung mit UND

62

Notifikation

62

Klient a

64

Klient b

64

Klient c

64

Freigabe der Notifikationen

68

von p für k durch c

68

Konsument Produzent

71

Corba-Broker

77

Openfusion

80

Client Server

82

Schnittstelle zum

82

OMG Notification Service

82

Adaption des Frameworks

82

KlientModellierung von

83

Notifikationen

83

Schnittstelle

83

Notification Service

83

Adaption von Notifikationen

83

Klassen des Klienten

93

Adaption des Klienten

93

Klassen des Server

95

Adaption des Server

95

Schnittstellen

100

Klienten

100

Applikation

100

Anwender 2

107

Anwender 3

107

Anwender 1 Anwender 4

107

Übertragung

109

6: get_typed_consumer ()

110

KanalQuelle Senke

113

Altigen ACC 6.7 Manual do Utilizador (87 páginas)


Marca: Altigen | Categoria: Servidores | Tamanho: 1.27 MB |

 

Índice

MaxCommunicator™

1

WARNING!

2

TRADEMARKS

2

Contents

3

CHAPTER 4

4

CHAPTER 5

5

CHAPTER 6

5

About MaxCommunicator

7

Licensing

8

Installation

9

Uninstalling MaxCommunicator

10

Automatic Upgrade

10

Downgrade Procedure

11

6 MaxCommunicator Manual

12

Getting Started

13

Version Mismatch Dialog Box

14

Logging In Remotely

14

When Connection Is Broken

15

Overview of the Main Window

16

Click a Number to Make a Call

17

Status Bar

17

Toolbar Buttons

17

Call Information Panel

18

Tabbed Pages

19

Greetings

21

Shrinking MaxCommunicator

22

Customizing the Display

24

22 MaxCommunicator Manual

28

Handling Calls

29

Dialing Out

30

Dialing Speed Dial Numbers

31

Placing Calls on Hold

33

Using Call Waiting

33

Transferring Calls

34

Transferring to Voice Mail

35

Conference Calls

36

MeetMe Conference

38

Creating a Meeting

40

One Time Only Meeting

42

Weekly Meeting

43

Monthly Meeting

44

• Make someone else the host

46

Recording Calls

47

Using Account Codes

48

Using Voice Mail

49

Dealing with Voice Mail

50

Deleting Messages

51

Returning a Call

51

Attaching a Note

51

Forwarding Voice Mail

51

Reading the Monitor List

53

Viewing the Call History

54

Using the Contacts Tab

55

50 MaxCommunicator Manual

56

Configuring MaxCommunicator

57

• Enable Smart Tag

58

Smart Tags

59

Explorer

59

Select-n-Dial

60

Call Handling

61

Forwarding All Calls

62

Do Not Disturb

62

Call Waiting Options

63

One Number Access (ONA)

64

Configuration

65

Message Notification

67

Call Alert Options

70

Voice Mail Play Options

71

CRM Integration

72

Tab Layout

73

Theme Selection

74

72 MaxCommunicator Manual

78

Using MaxCall

79

The MaxCall Tab

80

Using a Phrase

80

Recording a Phrase

81

Reviewing a Phrase

81

76 MaxCommunicator Manual

82

Errors and Troubleshooting

83

Location

84

Altigen ACC 6.7 Guia do Utilizador (436 páginas)


Marca: Altigen | Categoria: Servidores | Tamanho: 4.78 MB |

 

Índice

MAX Communication Server

1

Administration

1

Contents

3

CHAPTER 4

4

CHAPTER 5

4

CHAPTER 6

5

CHAPTER 7

5

CHAPTER 8

5

CHAPTER 9

5

CHAPTER 10

6

CHAPTER 11

6

CHAPTER 12

6

CHAPTER 13

7

CHAPTER 14

7

CHAPTER 15

7

CHAPTER 16

8

CHAPTER 17

8

CHAPTER 18

8

CHAPTER 19

8

CHAPTER 20

9

CHAPTER 21

9

CHAPTER 22

9

CHAPTER 23

10

CHAPTER 24

10

CHAPTER 25

11

CHAPTER 26

11

CHAPTER 27

12

CHAPTER 28

12

CHAPTER 29

12

About This Manual

15

Overview

17

Chapter 1: Overview

18

Auto Attendant (AA) Features

23

Voice Mail Features

24

Internet Integration Features

25

Voice over IP Features

26

Optional Add-On Software

29

Capacities

30

Minimum System Requirements

31

MAXCS 6.7 Client Applications

33

MAXCS Licenses

37

Preparation for Installation

38

Uninstalling MAXCS

41

Error Message Solution

42

Logging In and Out

43

Changing the Password

43

The Main Menu

44

Quick Access Toolbar

45

The View Windows

46

Extension View Window

47

Trunk View Window

48

Call Log View Window

48

Workgroup View Window

49

Setting the Refresh Interval

51

System Configuration

55

Setting a System Number Plan

58

Setting Business Hours

63

Routing Calls on Holidays

64

Creating a Holiday Profile

65

Adding Speed Dial Entries

67

Editing Speed Dial Entries

67

Locking Attacked Extensions

69

Blocking All Outgoing Calls

69

Creating Account Codes

70

Setting up Call Reports

70

Country-Relevant Settings

73

Configuring Overhead Paging

76

Activity

77

Feature Profiles

77

Limitation

79

Media Server and Gateway

81

Management

81

Managing Gateways

82

Setting Parameters

83

Voice Mail Configuration

89

Creating Distribution Lists

93

Defining a Distribution List

94

Auto Attendant Configuration

95

Adding Auto Attendants

96

Configuring Auto Attendants

97

Configuring Menu Items

98

Action Description

99

Collecting Digits

100

Phrase Management

101

Multilingual Configuration

105

Configuring the Extension

108

Feature Code tab:

109

To enable feature code #12:

110

Which Language Will Be Used?

112

Call Recording Configuration

113

Configuring Call Recording

114

Figure 47. Map Network Drive

115

3. Click Next

116

Application Extension Setup

121

Application Failover Plan

122

Application Information

122

Readying the Application

123

Board Configuration

125

Configuration

129

Configuring the Board

130

T1 and E1 Configuration

131

Reading the Status Messages

132

Reading the Statistics

133

T1/E1 Clocking

134

Selecting Span Types

136

Setting the NSF

140

Setting a TEI

140

Setting PRI Calling Numbers

141

Configuring the SIPSP Board

143

Configuring the H323SP Board

144

-T1 is added to the end

151

Trunk Configuration

153

Figure 79. Trunk View window

154

H323 Tie Trunk Properties

158

SIP Tie Trunk Properties

159

SIP Trunk Properties

159

Configuring a SIP Trunk

160

Creating a SIP Trunk Profile

161

Field Description

162

Triton T1/E1 Trunk Properties

163

Parameter Description

167

The Match Result Button

169

Incoming Call Routing

173

Outgoing Call Blocking

174

In Call Routing Configuration

175

Defining Caller ID Routing

176

DNIS Routing

177

Defining DNIS Routing

178

Configuring Out Call Routing

181

Setting Default Routes

184

Working on Dialing Patterns

185

Countries

188

• prefix = 0, length = 11

189

• prefix = 00, length = 14

189

Extension Configuration

191

Setting up Extensions

192

Setting Personal Information

193

Account Code

195

Call Recording Options

195

Physical Location and Type

197

Setting the Line Properties

198

IP Extension Configuration

199

Phone Display Options

199

Setting Wrap-up Time

201

Setting Inter Call Delay

202

Setting the Mailbox Options

203

Disabling a Mailbox

204

SMTP/POP3 Setting

205

Mail Forwarding Options

205

Press Zero Option

205

Setting Mailbox Capacities

206

Emergency Notification

207

Setting Notification Timing

209

Enabling Message Notification

210

Setting Answering Options

212

Forwarding All Calls

213

Do Not Disturb

214

Handling Busy Calls

214

Setting Call Waiting Options

215

Handling Unanswered Calls

215

Configuring One Number Access

216

One Number Access Options

217

Call Screening

218

Setting Up Monitor Lists

219

Setting Up IP Extensions

221

Setting an IP Extension

225

For local IP phone deployment

227

C HAPTER

229

Setting Up DHCP Option 120

235

On the AltiGen IP Phone

237

Possible scenarios

238

Disabling Auto-Discovery

238

MobileExtSP Board Overview

240

Figure 115. Changing

244

Mobile Extension Limitations

247

Hunt Group Configuration

249

Setting Up Hunt Groups

250

Setting Call Restrictions

252

Setting E-mail Options

254

Setting Call Handling Options

258

Paging Group Configuration

263

Seting up a Paging Group

264

Important:

265

Line Park Configuration

267

Configuring Line Park

268

Deleting a Line Park Group

270

Workgroup Configuration

271

Setting Up Workgroups

275

Service Level Threshold

276

Workgroup Recording Options

277

Log In/Out a Group Member

279

Voice Mail Access Option

282

Queue Management

287

Setting Queue Phrase Options

288

Queue Announcement

288

Expected Wait Time Sampling

288

Queue Overflow Forwarding

289

Quit Queue Option

289

Agent Logout Reason Codes

290

MaxCall Configuration

290

Adding a Transmitted CID

291

Editing a Transmitted CID

292

Managing and Using MeetMe

293

Conference

293

MeetMe Conference Window

294

Creating a Meeting

295

One Time Only Meeting

297

Weekly Meeting

297

Monthly Meeting

298

Modifying the E-mail Template

299

Joining a Meeting

300

Virtual LANs

301

Ethernet II Framing Header

302

To specify the priority value

303

WAN Bandwidth

304

WAN Router Configuration

305

Firewall Configuration

305

Network Using NAT

305

Figure 137. MAXCS behind NAT

306

For the Branch office LAN

308

Router 2's Setting

310

Opening Enterprise Manager

312

Setting VoIP Codec Profiles

316

Defining IP Networks

321

Defining Your Network

322

To define an address range

323

Configuration example

324

Defining the IP Dialing Table

325

The Multi-site VoIP Domain

328

Changing the Server ID Length

331

When Will Switchover Happen?

334

Managing VoIP Domain Users

335

100 Global Remote Remote

337

200 Remote Global Remote

337

300 Remote Remote Global

337

Relocating a Global Extension

340

System Report Management

347

Using SNMP

349

List of Traps Sent

351

Requirements

353

When You Install MAXCS

354

Native VM Integration

358

Figure 155

361

Default Policy”

362

Configuring in MaxAdmin

367

Testing for Synchronization

370

To gather trace files

371

TAPI Integration

373

Chapter 28: TAPI Integration

374

Set Up Phone Dialer

376

Tools and Applications

381

CT-Bus Test Tool

382

Backup and Restore Utility

382

Backing Up Files

383

Scheduling Backups

383

Restoring Backed up Files

384

Checking Extension Security

385

To check extension security

386

Trace Collector

387

Voice File Converter

390

Read Config

391

Work/Hunt Group Converter

392

AltiGen Custom Phrase Manager

397

Creating a New Phrase

398

Playing a Phrase

399

To Delete a Phrase

400

To Re-record a Phrase

400

E1 R2 CAS Installation

401

Figure 173. Physical Layer

402

Figure 174. Data Link Layer

402

Figure 175. Signaling Layer

403

Country Signaling Values

404

E1 ISDN PRI Installation

411

Figure 176. Physical Layer

412

Country Protocol Supported

414

B Channel Maintenance

414

Message Setting

414

Required Service Parameters

415

Service Order Code

416

T1 Channel Assignment

416

CSU/DSU Requirements

416

Equipment Information

416

PRI Channel Assignment

417

E1 Channel Assignment

418

Network Ports

419

Remote IP Phones Behind NAT

421

Services

423

Product Repair

424

Troubleshooting

427

Numerics

429

Altigen ACC 6.7 Manual do Utilizador (93 páginas)


Marca: Altigen | Categoria: Servidores | Tamanho: 1.33 MB |

 

Índice

MaxAgent™

1

WARNING!

2

TRADEMARKS

2

Contents

3

CHAPTER 4

4

CHAPTER 5

5

CHAPTER 6

6

About MaxAgent

7

ACT!/GoldMine® Support

8

Licensing

8

Uninstalling MaxAgent

10

Automatic Upgrade

10

Downgrade Procedure

10

Installation

11

6 MaxAgent Manual

12

Getting Started

13

Version Mismatch Dialog Box

15

Logging In Remotely

15

When Connection Is Broken

16

Overview of the Main Window

17

Status Bar

18

Toolbar Buttons

18

Call Information Panel

19

Tabbed Pages

20

Activity Greetings

22

• Meeting

23

• Travel

23

• PTO (personal time off)

23

Log Out or Change Workgroups

24

Shrinking MaxAgent

24

Default call control buttons

25

Customizing the Display

26

24 MaxAgent Manual

30

Answering Calls

31

Dialing Out

32

Using MaxAgent

33

Dialing Speed Dial Numbers

34

Placing Calls on Hold

35

Using Call Waiting

36

Transferring Calls

36

Transferring to Voice Mail

38

Making Conference Calls

39

Canceling Conference Calls

41

MeetMe Conference

42

Creating a Meeting

43

One Time Only Meeting

45

Weekly Meeting

46

Monthly Meeting

47

Joining a MeetMe Conference

49

Recording Calls

50

Using Account Codes

51

Checking Voice Mail

52

Dealing with Voice Mail

53

Deleting Messages

54

Returning a Call

55

Attaching a Note

55

Forwarding Voice Mail

55

Workgroups

56

Reading the Monitor List

57

Viewing the Call History

58

Adding Contacts to MaxAgent

59

Checking Workgroup Status

59

Viewing Queues

61

Applications

62

Configuring MaxAgent

63

Max Smart Tag

65

Explorer

65

Select-n-Dial

66

Enable Auto Dial

67

Release Link Tie (IP Trunk)

67

Disable Auto Format

67

Call Handling

68

Do Not Disturb

69

Call Waiting Options

69

One Number Access (ONA)

70

Configuration

71

Using a Password

72

Message Notification

73

Call Alert Options

76

Voice Mail Play Options

77

CRM Integration

78

Tab Layout

79

Theme Selection

79

Server Time

80

78 MaxAgent Manual

84

Using MaxCall

85

Using a Phrase

86

Recording a Phrase

87

Reviewing a Phrase

87

82 MaxAgent Manual

88

Errors and Troubleshooting

89

Location

90
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