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Labor Rates

Monday-Friday 7:00 AM to 5:00 PM CST

Monday-Friday and Weekends 5:00 PM to 7 AM CST

Federal Holidays Rates

If the product you purchased is under warranty by the manufacturer and is in

need of service or repair, please contact us at 210-566-5500 to assist you in

contactin

them directl

Statement of Guarantee

Telcomtex Communications will make available equivalent replacement parts for a

product sold to the state for at least 3 years after a product is discontinued.

In shop network/computer depot labor $65

Cable Installation Technician $40

Telephone system technician $45

Altigen system technician $95

On site network/computer labor $95

In shop network/computer depot labor $85

Cable Installation Technician $60

Telephone system technician $60

Altigen system technician $125

On site network/computer labor $125

In shop network/computer depot labor $125

Cable Installation Technician $116

Telephone system technician $120

Altigen system technician $195

On site network/computer labor $175

Maintenance, Repair and Support Plan Warranties, Maintenance, and Support,

Telcomtex provides a thirty (30) day warranty on any request for network

ort services and installation.

Such warranty may be void if anyone other than an authorized Telcomtex

technician attempts to install, change, or repair any product previously serviced

or installed by Telcomtex, without the expressed permission of Telcomtex

Communication Incorporated. All other products and software come with the

specified manufacturers' warranties through Telcomtex

Communication Incor

orated.

For any maintenance or warranty work please contact Troy Mckinnies directly at

(

210

)

566-5500, Monda

- Frida

8:00am to 5:00

m CST.

TCI - CISV

01/31/2007

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