Altigen AltiView Release 4.0 Guia do Utilizador Página 15
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Logging In
AltiView 4.0 User Guide 7
Getting Started
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HAPTER
2
Getting Started
AltiView 4.0 is designed for general desktop PC users in an AltiServ
environment. With AltiView you can access, configure and perform
several of AltiServ’s PBX functions directly from the desktop. These
functions include call handling, call forwarding, voice messaging,
extension monitoring, and One Number Access. In addition, AltiView
integrates with contact management software including Microsoft Outlook,
ACT and GoldMine.
• l or external CDR database for future review and analysis.
Logging In
Before you log in
When you log in for the first time, you need to know either the server name
or the IP address of the server you’ll be linking to. If you use the server
name and not the IP address, AltiView replaces the name with the IP
address, eliminating the need of a DNS (Domain Naming System) search.
To obtain the AltiServ IP address, ask your IT administrator.
If you are connecting to the Internet through a modem connection, before
you log in, establish a session connection from your PC to your local
Internet Service Provider. If you’re using a low-speed connection, the login
may take some time as a large amount of data is transferred to your desktop.
- AltiView 1
- 4503-0001-4.0 2
- Contents 3
- Table of Contents 4
- Warranty 5
- Limitation of Liability 6
- Effect of State Law 7
- Sales Outside the U.S.A 7
- Installation 10
- 2 AltiView 4.0 User Guide 10
- Software Model Number 10
- # of (Simultaneous) 10
- Sessions License 10
- Upgrading Licenses 11
- Installation and Setup 12
- ACT/GoldMine Support 13
- Microsoft Outlook Support 13
- 6 AltiView 4.0 User Guide 14
- Getting Started 15
- To Log In 16
- Hiding or Exiting AltiView 17
- Resizing the Display 18
- Call States 19
- Error Messages 20
- 14 AltiView 4.0 User Guide 22
- Using AltiView 23
- About the Calls List 24
- Handling Calls 25
- Dialing By Number 26
- Dialing By Name or Extension 26
- Placing Calls on Hold 27
- Using Call Waiting 28
- Transferring Calls 28
- Conferencing Calls 29
- 22 AltiView 4.0 User Guide 30
- Using Voice Mail 31
- Listening to Your Voice Mail 32
- Returning the Call 33
- Attaching a Memo 33
- Forwarding Voice Mail 34
- AltiView 4.0 User Guide 27 35
- Creating a VM Group 36
- Changing a VM Group 36
- Deleting a Group 37
- Monitoring Extension Activity 38
- Reading the Monitor List 39
- Viewing the Call History 40
- Deleting Logs 41
- Attaching a Memo to an Entry 41
- Printing a History Log 41
- 34 AltiView 4.0 User Guide 42
- Apply Button and OK Button 43
- General Information 44
- Voice Mail Play Options 45
- Screen Pop and Auto Close 45
- Accessing Databases 45
- Call Handling 46
- Do Not Disturb 47
- One Number Access 48
- AltiView 4.0 User Guide 41 49
- 42 AltiView 4.0 User Guide 50
- Message Notifications 51
- Station Speed Dialing Setup 52
- System Speed Dialing 53
- 46 AltiView 4.0 User Guide 54
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