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68 MaxAgent Manual

Call Alert Options

If you want MaxAgent to inform you when you have a call, specify your

desired method(s) in the Configuration window’s Options > Alert screen.

You can set these alert options:

• Disable—Disable screen pop.

• Screen Pop—When a new call comes in while MaxAgent is

minimized on the taskbar, the MaxAgent main window pops up. You

can then answer the call or perform other MaxAgent actions. For

MaxAgent to pop up, you cannot have closed the application entirely.

• Inbound call alert—When a new call comes in, a window pops up

and gives you the option to answer the call or send it to voice mail:

• Audio Beep—Your PC beeps you when you have a call.

• Auto Close—The pop up window closes once you have finished with

the call.

Answer

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