Altigen ACM 6.5 Manual do Utilizador descarregar pdf (Página 20)

14 MaxCommunicator Manual

History—A history of your incoming, outgoing, and missed calls.

Columns include: Direction (incoming, outgoing, missed), Number, Name,

Date/Time, Duration, DNIS, Group, and Note.

Contacts—A list of contacts you have added to your MaxCommunicator.

Columns include: Name, Company, Business Phone, Mobile Phone, Email

Address, IM Address, Home Phone, OCS Presence.

Voicemail—A log of unopened and opened voice mails left at your

extension. Columns include: Type, Number, Caller Name (if available

from extension information or from an external database), Date/Time,

Duration, and Note. See “Dealing with Voice Mail” on page 43.

Monitor—A list of extensions you have chosen to monitor. Columns

include: State, Extension, Name, Activity, DND/FWD, Caller Name,

Number, Department, Location, DNIS, and Duration. See “Monitoring the

Activity of Other Extensions” on page 46.

Line Park—Shows calls parked for line park groups that you are a member

of. You can pick up a parked call from the LinePark tab. Columns include:

Park (the Park ID), Extension, Caller Name, Number, DNIS, and Duration.

To park a call in MaxCommunicator, click the Flash button on the call

control tool bar (you must customize your tool bar to display the Flash

button), enter #41 (system call park) or #31 (personal call park) in the dialer

field, then click the Connect button on the call control tool bar.

Speed Dial—A list of speed dial numbers entered by the system

administrator and entered at the extension. Columns include: Type

(extension speed dial or system speed dial), ID, Name, Number, and Note.

See “Dialing Speed Dial Numbers” on page 25.

MeetMe—From the MeetMe tab, you can schedule and monitor phone

meetings. See “MeetMe Conference” on page 32.

Greeting—From the Greeting tab, you can record and review greetings

for each Activity state. See the following section.

Changing Activity Status and Recording

Activity Greetings

You can specify your whereabouts, so that others are informed. Click the

Down arrow on the Activity button and choose the

appropriate category:

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