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Defining the IP Dialing Table

MaxACD Administrator Manual 195

Figure 19-6. Enterprise Manager IP Codec tab

By default, all private addresses are set to G.711 codec only. You can add individual IP

addresses and address ranges and assign a codec to each.

To add IP addresses and address ranges and assign a codec

1. Click the Add button in the IP Device Range panel. The Add IP Device Range dialog

box opens:

Figure 19-7. Add IP Device Range dialog box

2. Enter an IP address range (for dynamic IP addressing), or enter the same address

in each field if this is a static address. You cannot use the minimum and maximum

values (0.0.0.0. and 255.255.255.255).

3. Click OK.

Defining the IP Dialing Table

The IP Dialing Table is used for creating location-based VoIP routing in the enterprise. It

supports SIP dual protocol.

To use a MaxACD-to-MaxACD connection for VoIP, you need to configure the routing in

the

IP Dialing Table for each MaxACD system.

Notes

•

You must assign an IP Trunk Access code (System Configuration > Number Plan

tab)

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