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Configuring the Extension

MaxACD Administrator Manual 79

Note: This configuration is on top of the regular AA configuration. The system will

execute the regular AA action items after a language preference is selected by the

caller.

Configuring the Extension

Extension users have a default language configured, and that language is always used

for them whenever they hear a prompt on their extension. The default language is

assigned in Extension Configuration > General tab.

Figure 8-5. Selecting a language for an extension user

In the Language drop-down list, select the desired language, and click OK.

Extension User Can Change Language Setting

Extension users can change the extension’s language setting by using feature code #12,

if feature code #12 is configured on the System > Multilingual Configuration >

Feature Code tab:

Figure 8-6. Configuring feature code #12 to let user change a language selection

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Altigen MaxReports Manual do Utilizador Página 89